Warranty and Aftercare

Repairing Window Shades — Shades and Awnings in Alice Springs, NT

We have extended warranties on our windows panels and many other products to provide you with greater peace of mind.

If you have any questions in regards to our warranty information and the products you have purchased please
give us a call or stop by, we are more than happy to go over
all info with you.

*Warranty period begins from the date of installation.
*Warranties only apply to goods that have been paid for in full.

Shaedz of Alice offers:

  • 5 Years on all Luxaflex products.
  • 10 Years on Awning Cloth (Ricky Richards).
  • 5 Years on Roller Shutters (CW Products) Batteries
    NOT included, this is a 12 month warranty.
  • 12 Months on Blind Parts and Components (Varies
    with Different Models of Blinds)
  • 12 Months Service Warranty on all Installations in Residential/Domestic Applications
  • 3 Months Service Warranty on all Installations
    in Commercial Applications
Vertical Blinds — Shades and Awnings in Alice Springs, NT
Brown Window Shades — Shades and Awnings in Alice Springs, NT

Warranty Does NOT include:

  • External Awnings are not covered by Wind or Storm Damage. It is suggested that your Blinds be rolled up during storms or bad weather.
  • Not using the intended blind control methods or using the blind in the intended way

Care Instructions

Roller Blind Cleaning Instructions :

  • Dust with soft brush regularly to remove any dust.
  • Lightly dab a soft cloth with warm damp water.
  • Never roll up blinds whilst wet – allow time to dry completely
  • SHAW Fabrics – Surface dust should be removed with a duster or soft cloth. Fabric may be wiped with a damp sponge and dried with a clean cloth.
  • Never use abrasive products or solvents/industrial based cleaners. Do not roll up fabric which is damp.

Roller Shutters

  •  Simple inspection and cleaning 3-4 times a year
    is recommended.
  • When inspecting your shutter, you should look for any
    build-up of dirt or other obstructions in the guides and
    gently remove them, being sure not to damage the
    felt in the guides. This will ensure that your shutter
    continues to run up and down smoothly by not catching
    or getting stuck.
  • Inspect the curtain. Like any other outdoor product,
    it will have a build-up of dust or dirt on the curtain,
    but it also may have leaves or bugs that have lodged
    between the profiles or slats, preventing the curtain
    from shutting completely. You will most likely notice
    this from the inside of your home as you will see light
    beginning to leak through your shutter when it is fully closed.
  • To clean your shutters simply use a soft cloth or brush
    with non-abrasive or corrosive detergents. Depending on
    the build-up of dust and dirt a simple brushing over will
    remove it all. Gently wipe over the whole curtain to
    remove all the dirt.
  • Use of Water: Ensure that you do not get water inside
    the pelmet especially if your shutters are operated
    electrically. Water squirted into the pelmet can get in
    contact with the motor and cause you problems.
  • Difficult Stains: Contact Shaedz of Alice for advice.
Pool Awning — Shades and Awnings in Alice Springs, NT

Canvas Awnings

  • Avoid rolling up the canvas when wet
  •  Roll up your awning in windy or stormy weather
  • If your awning does get wet, roll out fully to dry as
    soon as possible
  • Do not allow dirt, leaf litter, bird droppings to remain
    on the canvas
  •  Hose the canvas on a hot day to remove any dust
    and grime
  • Occasionally extend the awning fully down to even
    out the material
  •  Recoat annually with a water repellent treatment
  • Some shrinkage over time is normal as canvas
    contains cotton

Pivot Arm Awnings

  • Retract awning in strong winds heavy rain
  •  Always clean hardware of the awning to prevent corrosion
  •  Spray joints and all working pars with an anti-corrosive, lubricant spray
  • For electronic awnings with a sun and wind sensor, always check that wind sensor is clear of all debris and able to rotate freely
  • Protect motors with a box or cassette
  •  Clean fabric regularly – pitch awning to 45 degrees and hose surface. Refer to cleaning instructions below

Fabric Awnings

  • Avoid rolling up the awning when wet.
  •  Roll up your awning in windy or stormy weather.
  • If your awning does get wet, roll out fully to dry
    as soon as possible.
  •  Avoid pools of water laying on the fabric.
  • Do not allow dirt, dust, grime, leaf litter and bird matter
    to remain on the fabric.
  •  Cleaning should be done by lightly sponging with warm
    water and a bar of mild natural soap, rinse thoroughly
    to remove soap.
  •  Hosing the fabric occasionally on a hot day is also
    beneficial to the appearance of the fabric.
  •  Do not scrub the fabric.
  • Do not use soap powder, concentrated soaps, detergents
    or cleaning fluids.
  •  Apply water repellent treatment at least every 12 months.
Awning — Shades and Awnings in Alice Springs, NT
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